How do I clear the browser cache?

Software troubleshooting help

OmniSync Support avatar
Written by OmniSync Support
Updated over a week ago

For Google Chrome browsers:

  1. On your computer, open Chrome.

  2. At the top right, click More.

    More
  3. Click More tools

    and then

    Clear browsing data.

  4. At the top, choose a time range. To delete everything, select All time.

  5. Next to "Cached images and files," check the box. (Note: if "Cookies and other site data" are checked you may be logged out of saved websites, which is not needed)

  6. Click Clear data.

For Mozilla Firefox browsers:

  1. Click the menu button

Fx89menuButton
  1. and select Settings.

  2. Select the Privacy & Security panel.

  3. In the Cookies and Site Data section, click Clear Data….

Fx60Cookies&SiteData-ClearCache

4. Remove the check mark in front of Cookies and Site Data.

5. With Cached Web Content check marked, click the Clear button.

6. Close the about:preferences page. Any changes you've made will automatically be saved.

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