How do I clear the browser cache?

Software troubleshooting help

OmniSync Support avatar
Written by OmniSync Support
Updated over a week ago

For Google Chrome browsers:

  1. On your computer, open Chrome.

  2. At the top right, click More.

  3. Click More tools

    and then

    Clear browsing data.

  4. At the top, choose a time range. To delete everything, select All time.

  5. Next to "Cached images and files," check the box. (Note: if "Cookies and other site data" are checked you may be logged out of saved websites, which is not needed)

  6. Click Clear data.

For Mozilla Firefox browsers:

  1. Click the menu button

  1. and select Settings.

  2. Select the Privacy & Security panel.

  3. In the Cookies and Site Data section, click Clear Data….


4. Remove the check mark in front of Cookies and Site Data.

5. With Cached Web Content check marked, click the Clear button.

6. Close the about:preferences page. Any changes you've made will automatically be saved.

Did this answer your question?